Published: Wednesday August 20, 2008
CABLE & WIRELESS (C&W) CARIBBEAN, which recently announced a major transformation programme in direct response to customer demands and to meet the new challenges in the regional telecommunications market, has made seven key management appointments.
Donald Austin, who is in charge of the Barbados operations, becomes executive vice-president, corporate affairs and regulatory and also assumes the role of vice-chairman of C&W Caribbean.
"Interaction with governments, regulatory agencies and the unions is critical to ensuring that Cable & Wireless lives up to the expectations of the national communities it serves," said Austin, who managed operations in St Lucia and St Vincent & the Grenadines, before returning to his home to lead the Barbados business unit.
Austin's appointment as an executive vice-president is one of seven such positions created under the transformation programme that sees a full restructuring of the management team.
Dominican national Ian Blanchard has become executive vice-president, transformation.
New company
Blanchard is the former chief executive for Grenada and his native Dominica and has worked with C&W International in the US and the Middle East.
"What we are embarking on is the creation of a whole new company based on international best practices and providing new and challenging opportunities for growth of our staff and most importantly improved customer service," says Blanchard on the eve of his appointment.
Two members of the original regional leadership team have also been confirmed in their new roles.
Jamaican national Lawrence McNaughton retains the role of executive vice-president, carrier services and international facilities, while Marsha Lewis continues as executive vice-president, human resources.
McNaughton has nearly three decades' experience in C&W and has been a member of the board of directors of the St Kitts & Nevis business since 2004. He was appointed chairman in March 2008.
Experience
Lewis has led the assessment of the manpower requirements for the company. She has been confirmed as vice-president human resources for the new Pan-Caribbean business.
She has gained considerable experience in the human resources management field and has worked in similar transformation programmes in the region.
The job of executive vice-president, enterprise sales has gone to Jesus Luzardo who brings extensive international experience to the new position.
Over the past 20 years Luzardo has been working in Europe, the Middle East, Africa and the Caribbean.
Also joining the team is Mariano Doble as the new executive vice-president, commercial.
Doble's main responsibility will be to lead the effort to ensure that C&W is a truly customer-driven organisation.
He has some 20 years' experience in sales, marketing and management in Jamaica, the Dominican Republic and Puerto Rico.
The other major appointment is that of Tom Hatfield as executive vice-president, strategy and business development. His main mission will be leading the drive in content strategy with responsibility for merger and acquisitions.
Hatfield has been with C&W since 2005 and completed assignments in Honduras, Bermuda, Africa, Malta, Channel Islands and the Caribbean.
Source: Nation Newspapers
http://www.nationnews.com/story/300925234008245.php
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